How To Access Our 'Member Only' Resources

Read our step by step guide to accessing your free 'member only' health professional resources, including our immunisation webinars, sleep and settling webinars and parent tip sheets. 

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Step 1: Sign up to our Health Professional membership [here]. Please note, registration is free however restricted to healthcare professionals only. You must provide your AHPRA registration number to gain access. Forgotten your number? Click [here] to look up your registration number online.

Step 2: You will also need a customer account with us to access the ‘member only’ health professional resources. If you don’t already have a customer account with us, you will be prompted to create one via a separate email. Simply follow the prompts to create your customer account.

Didn’t get an email? You likely already have a customer account with us as you've purchased something in the past. Alternatively, try checking your spam folder.

Step 3: To access the ‘member only’ resources, including our webinars and parent tip sheets, you will need to login to your customer account. You can login to your customer account from the homepage, by clicking on the member icon at the top right-hand side of the screen OR from the Member Login page found under the ‘For Professionals’ -> ‘Membership’ navigation bar. See the screenshot below.

 Member login screenshot


To login to your customer account simply enter your email and password. If you cannot remember your password, please click 'Forgot your password' and you will receive an email with instructions on how to reset it.


customer account login screenshot


Step 4: Once logged in to your customer account, you can access all member resources, including our webinars and parent tip sheets from under the ‘Membership’ tab which sits under the ‘For Professionals’ tab under the main navigation.


Membership resources screenshot


Still having issues? Your council may have blockers enabled which inhibit you from accessing our site. Try using a personal email address and see if that resolves the issue. Failing that, please get in touch and we will try and help troubleshoot on this end.